Secured Payment

Ontex takes data security very seriously, and has taken the most effective measures possible to keep your data safe.
Primarily, the use of Secure Sockets Layer (SSL) encryption on all areas of the site where personal data is entered or displayed, allows us to ensure the complete safety of our visitors’ personal data. One may take comfort in being on a secured page once the web url address starts with ‘https’, and most browsers will also automatically display a padlock symbol (N.B. Not all browsers will do this).

You can only pay by debit or credit card on the moment of placing the order. We will not charge your card until we ship your order. We do not store credit card details nor do we share customer details with any 3rd parties.

In addition to this, all payment transactions are handled through the PCI Certified payment gateway specialist, Ogone. As such, Ontex never stores personal payment data, nor do their systems ever actually see them. They are encrypted via SSL straight from the visitor’s browser to Ogone, making the use of the iD site as secure as possible.

Should there be any further questions on the above please call the iD helpdesk.