Cookies Policy

Last update: [ 17/09/2020 ].

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Cookies

We respect the privacy of visitors using www.id-direct.com (our “website”). This cookie policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them.

(a) What are cookies?

Cookies are files or pieces of information that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit this Website. A cookie will usually contain the name of the website from which the cookie has come from, the "lifetime" of the cookie (i.e. how long the cookie will remain on your device), and a value, which is usually a randomly generated unique number. You can change the cookie settings that will be placed when you visit our website by changing the settings on your browser or by visiting the Cookie Preference Centre by clicking on the Cookie button.

Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website. Cookies do not contain any information that personally identifies you, but personal data that Ontex stores about you may be linked to the information stored in and obtained from cookies. For further information on how your personal data is processed, please view our Privacy Policy

(b) Key concepts

First and third-party cookies: whether a cookie is 'first' or 'third' party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by www.id-direct.com).

Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.

Persistent cookies: these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie. They will remain valid until its set expiry date (unless deleted by the user before the expiry date)

Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

(c) What types of cookies does the Website use and for what purposes?

The cookies used on our site are categorised as follows:

  • • Strictly necessary cookies;
  • • Functional cookies;
  • • Performance cookies;
  • • Analytic cookies;
  • • Advertisement cookies.

The tables below summarises the different types of cookies ONTEX uses on the Website, together with their respective purposes and duration.

ONTEX uses a number of suppliers that may also set cookies on your device on our behalf when you visit the Website to allow them to deliver the services they are providing. If you would like more information about these cookies, as well as information about how to opt-out of receiving such cookies, please see their privacy policies listed below.

When you visit the Website, you may receive cookies from third party websites or domains. ONTEX does not control the placing of these cookies and you should check the relevant third party's website for more information about these cookies. The relevant third party is responsible for providing you with information regarding the cookies they place and obtaining your consent before placing cookies on your device.

1. Strictly necessary Cookies

Strictly necessary cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

Cookie Name Duration the cookie
JSESSIONID Session
PHPSESSID Session

2. Functional Cookies

We use functional cookies to enable us to provide you with enhanced functionality and personalisation. These cookies may be set by third party providers whose services we have added to our pages.

If you do not add these cookies then some of these services may not function properly.

Cookie Name Duration of the Cookie
ABTastySession 30 minutes
ABTasty a year

3. Performance Cookies

Performance' cookies collect information about how you use our website - e.g. which pages you visit and if you experience any errors. These cookies do not collect any information that could directly identify you and are only used to help us improve how our website works, understand what interests our users and measure how effective our content is.

Performance cookies may be managed for us by third parties.

Cookie Name Duration of the Cookie
Hotjar Session
Hotjar a year
Google Universal Analytics a day
Google Universal Analytics 3 months
Google Universal Analytics a minute
Google Universal Analytics 2 years

4. Analytic Cookies

Analytic cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Analytic cookies may be managed for us by third parties.

Cookie Name Duration of the Cookie
Google Analytics 6 months
Google Analytics 10 minutes
Google Analytics Session
Google Analytics 30 minutes
Google Analytics 2 years

5. Advertisement Cookies

Advertisement Cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie Name Duration of the Cookie
Facebook 3 months

(d) How can you control, delete or withdraw your consent to the use of cookies ?

When you first navigate to our website, you are asked to provide your consent to cookies. You can choose to provide or withhold your consent in relation to each of the purposes for which cookies are deployed (except for strictly necessary cookies). Following your initial consent, you can later withdraw your consent at any time.

More specifically, you can change your cookie settings by going to the Cookie Preference Centre by clicking on the Cookie button.

If you wish to withdraw your consent to ONTEX' use of cookies on this Website, or if you wish to delete or control the placing of cookies on your computer, you can also change your browser settings to block cookies or to alert you when cookies are being sent to your device. There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings at:


If you disable the cookies that the Website uses, this may impact your experience while on the Website, for example you may not be able to visit certain areas of the Website or you may not receive personalised information when you visit the Website.

You can also delete cookies already stored on your computer.

Again, doing this may have a negative impact on the usability of many websites.

(e) Update to the current Cookies Policy

In the event that ONTEX modifies its practices regarding cookies, these modifications shall be incorporated into an updated version of the present policy. We will also inform you of these modifications by updating the date of entry into force at the top of this policy. ONTEX reserves the right to modify this policy periodically in order to take into account technological progress, changes in legislation and regulations and good commercial practices, without prejudice to your rights within the framework of current legislation.